We do not sell your data. Not to advertisers, not to data brokers, not to anyone.
What we collect
Only what the product needs to work:
- Your searches (vibe descriptions, filters) to compute destination matches
- Your account (name, email, and a password hash if you did not use Google)
- What you save - trips, favourites, bucket list, diary entries, saved searches
- Aggregate analytics (page views, session duration) to see which pages are worth keeping
- Payment records - the fact and amount of a purchase, never your card number
We do not collect precise location, we do not read your contacts, and we do not build an advertising profile of you.
How we use it
- To compute matches and render your results
- To keep your saved trips, favourites and diary available when you sign back in
- To improve ranking quality through aggregated, de-identified analysis
- To send transactional email you asked for: verification, receipts, trip reminders, and alerts you switched on
Some features send your query text to a third-party AI provider to generate a response. Those requests carry the query and nothing that identifies you.
Storage and security
Data is stored on managed infrastructure with encryption in transit and at rest. Passwords are hashed, never stored in a readable form. Two-factor authentication is available on your account and we recommend switching it on.
No system is perfectly secure. If we ever discover a breach affecting your data, we will tell you and the relevant authority within the timeframe the law requires.
Your rights
Wherever you are, you can ask us to:
- Access the personal data we hold about you
- Correct anything inaccurate
- Delete your account and its data
- Export your saved trips and contributions
- Object to a particular kind of processing, or withdraw consent
One email is enough. We aim to act within 30 days and will never make you jump through a retention flow to leave.
Visitors outside India
Travelmetry is operated from India, and that is where your data lives: our database and application servers are in Mumbai. Using the service from anywhere else means your data is transferred to India and handled under this policy, with encryption in transit and at rest and the commitments above.
If you are in the European Economic Area, the United Kingdom or another place with its own data protection law, this is what that law calls the basis for our processing: performing our contract with you (your account, your purchases, the transactional email that goes with them); our legitimate interest in keeping the service secure and understanding which pages are worth keeping (rate limiting, aggregate analytics); and your consent for anything optional, such as the newsletter, which you can withdraw at any time. Your rights listed above apply in full, and you may also complain to your local supervisory authority.
Payments in US dollars, euros or pounds are processed by Razorpay in that currency. Your card details go to Razorpay and never to us; we keep the fact and the amount of the purchase for as long as tax law requires. We read your approximate country from your IP address for one purpose only: to show you a price list and a phone-country default that make sense where you are. It is a country, never a precise location, and you can override it on the page.
Children
Travelmetry is not directed at children under 13 and we do not knowingly collect their data. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We update this page when the product changes. Material changes are announced on the page itself with a new review date at the top. Continuing to use Travelmetry after a change means you accept the updated policy.
Contact us
For anything privacy-related, including a deletion request, write to [email protected]
Prefer a form? Use the contact page and it reaches the same inbox.